Australia Post e-LMS


Welcome to Electronic Lodgement of Mailing Statements

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e-LMS example usernames: "johnsmith", "jane", "companyABC".
Email address usernames are not currently supported for e-LMS.



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Notifications
Bakery Hill Business Centre

With effect from from 2 February 2026, Bakery Hill Business Centre will relocate and be renamed as Ballarat Central Post Office. Where applicable, please select Ballarat Central Post Office, instead of Bakery Hill Business Centre, in your lodgements. For any queries, please call our Customer Contact Centre on 13 76 78.

PASSWORD RESETS

Did you know if you have forgotten your eLMS password you can reset it yourself through the web portal?
Simply click the "Forgotten Your Password" link and enter either your eLMS username or email address and follow the steps thereafter.

 

Contact Us

HELP & SUPPORT (Merchant Account Holders Only)

For general enquiries, click here to find help. 

For customer service, please contact Account Services on 13 11 18.  

For technical support, please contact Lodgement Tech Support on 1800 028 361.

 

 






Please note that your use of e-LMS is subject to the terms and conditions set out in your contract with Australia Post (if applicable), the Terms and Conditions on your e-LMS application form, any guides or operating materials issued by Australia Post that apply to your service and our Website Terms and Conditions and Privacy Policy.